Refund policy

Last updated: 16 October 2026

We want you to be happy you subscribed. Here’s how refunds and cancellations work.

Your first payment

If Viralhooks isn’t for you, ask for a refund within 14 days of your first payment and we’ll refund it in full. No questions asked. This applies to both monthly and annual plans.

Renewals

Renewal payments aren’t normally refunded, but you can cancel any time so you won’t be charged again. If you forgot to cancel and haven’t used the library since the renewal, email us within 7 days and we’ll look at it kindly.

Cancelling

Cancel from your account page at any time. Your access continues until the end of the period you’ve already paid for, then stops. We don’t charge cancellation fees.

How to ask for a refund

Email hello@useviralhooks.com from the address on your account and tell us which payment you’d like refunded. Refunds go back to the original payment method through our payment provider and usually show up within 5–10 business days, depending on your bank.

Your legal rights

This policy doesn’t limit any rights you have under the consumer laws where you live.